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About

Donna Goodison is a senior editor covering the public cloud for CRN. Donna started at CRN in 2019 after 15 years as a business reporter for the Boston Herald and previous stints as a Boston Globe freelancer and business reporter at the Boston Business Journal and Banker & Tradesman. She graduated from Northeastern University in Boston with a bachelor’s degree in journalism. Donna lives in Waltham, Mass., and loves traveling, cooking and the beach.

Latest Stories

CloudHealth By VMware Amps Up Channel Partner Program

by Donna Goodison
‘The channel has always been very strategic to CloudHealth,’ CEO Tom Axbey said. ‘The MSPs are a big route to market for the people getting their businesses transformed by the cloud. So we’re going to have a big investment in our partner ecosystem this year.’
AWS CEO Andy Jassy Drills Down On Cloud Adoption And Amazon’s Culture

by Donna Goodison
‘The senior leadership team has to have conviction that you’re going to make a move to the cloud because inertia is a very powerful thing, and it’s easy to block in the middle,’ the Amazon Web Services CEO says in a wide-ranging technology leadership talk.
Solution Providers: Elizabeth Warren’s Call To Break Up Tech Giants Is ‘Overreaching’

by Donna Goodison
‘Warren's proposal to break up the big tech companies is an overreaching reaction based on a flawed concept that smaller is safer,’ Agosto President Aric Bandy says. ‘We need thoughtful policy and regulations that balance our bright and healthy tech sector while still providing appropriate protections as we've seen in other countries.’
ID Agent Releases New Marketing Tools To Empower MSPs

by Donna Goodison
‘A big push this year is really focusing our educational presentation,’ says Matt Solomon, ID Agent’s vice president of business development. ‘We’re telling partners when we present to them, ‘Take what we’re saying and repeat it -- use it for your lunch and learns.’ And we’re also providing them with the marketing materials to do that.’
Citrix Systems: We Want More Channel Partners, Big Time

by Donna Goodison
‘We have very little attrition on partners exiting the program,’ says Carlos Blanco, global senior director for Citrix’s cloud service provider business . ‘There’s a lot of money to be made out there.’
AppRiver: We Help Partners Mitigate Office 365 Vulnerabilities

by Donna Goodison
Doug Cashio, AppRiver’s West Coast channel sales engineer, says cyberattackers ‘are not just going after the C-level execs or financial people, they’re actually going after the average employee.’
How Channel Leaders Can Avoid The Worst Sales Mistakes And Win Every Time

by Donna Goodison
‘Salespeople talk too much, they sell too soon, and they don’t take enough time to understand their customers,’ sales training coach Chris Bennett tells channel partners at The Channel Company’s XChange 2019 in Las Vegas.
MSPs Must Elevate Customer Conversations In An As-A-Service World

by Donna Goodison
“If you’re able to educate your clients on things in their industry, you’re in,” said ConnectWise Product Marketing Director Brian Troy. “They’re going to look at you as a real partner.”
Solution Providers Urged To Show Their Caring Sides To Win Word-Of-Mouth Referrals

by Donna Goodison
“I think caring got lost along the way in sales,” Breakthrough Champion CEO Matt Ward said. “What does work is showing up in the conversation with people. It matters.”
Rackspace Lays Off 3 Percent Of Workforce

by Donna Goodison
Separately, Rackspace channel chief Lisa McLin tells CRN that the company is strengthening its channel partner program and adopting more of a ‘partner- first’ mentality.
Perficient Sets Ambitious M&A Goal

by Donna Goodison
“There’s a lot of ongoing (M&A) activity right now,” Perficient CEO Jeffrey Davis said. “We do have a few things that are in later stage. We’re confident that we’ll be able to get at least a couple of deals done this year.”
FinOps Foundation: New Trade Group Shares Cloud Cost-Optimization Best Practices

by Donna Goodison
‘It’s really about bringing together the tech side—the DevOps side—with the finance teams and the line-of-business owners who now have to be responsible for their lines of business in cloud,” say J.R. Storment, co-founder of Cloudability, in unveiling the the nonprofit trade association.
Public Cloud Channel Partners Forecast Robust 2019 Growth

by Donna Goodison
Double-digit revenue increases are projected as partners piggyback on the success of Amazon Web Services, Microsoft Azure, Google Cloud
MDSL Rolls Out Cloud Management Expense Software For Enterprises

by Donna Goodison
“One of the big things that we’ve been hearing from CIOs and CPOs is that, in regard to their cloud adoption or cloud migration, it’s very difficult to predict what their cloud spend is going to be,” a Technology Business Research analyst said.
Google Cloud's New Alooma Migration Service Won't Accept New AWS, Microsoft Azure Customers

by Donna Goodison
“We are now only accepting new customers that are migrating to Google Cloud Platform,” a Google Cloud spokeswoman said. “We are not accepting new AWS or Microsoft customers, but still providing the service for existing customers.”