Managed Services

Connectwise CEO Defends Security Stance In Wake Of Wipro Breach

by O’Ryan Johnson

‘ConnectWise takes cyber security seriously and we realize that rumored and confirmed security incidents create stress and concern for our partners,’ says ConnectWise CEO Jason Magee. ‘Once we become aware of an issue, we are proactive in taking steps to resolve and/or make our partners aware of the risk.’

HCL's DRYiCE Beefs Up AI, Cloud Offerings For Enterprise Channel Partners

by Joseph F. Kovar

While DRYiCE will be the eventual home for the IBM software business parent company HCL Technologies is acquiring, it is focused more on developing artificial intelligence and native cloud capabilities partners can take to the enterprise market.

Wipro Breach: 5 Things We Don’t Know

by O’Ryan Johnson

Many questions are lingering following a reported multimonth-long attack on IT outsourcing giant Wipro.

The Wipro Breach: Why Managed Service Providers Are At Risk

by Michael Novinson

Solution providers are shoring up their defenses to thwart the alarming rise in foreign-government-sponsored hackers seeking to infiltrate them.

Eaton Power Play: Save Time with Eaton Care

by Aaron Nobil

Discover how Eaton allows its partners to save time and generate more sales with their customers through Eaton Care.

MSPs Must Elevate Customer Conversations In An As-A-Service World

by Donna Goodison

“If you’re able to educate your clients on things in their industry, you’re in,” said ConnectWise Product Marketing Director Brian Troy. “They’re going to look at you as a real partner.”

The 2019 Managed Service Provider 500 Complete Listing

by CRN Staff

CRN's Managed Service Provider 500 list recognizes the top technology providers and consultants in North America whose forward-thinking approach to providing managed services is changing the landscape of the IT channel.

Abacus Acquires Proactive Technologies To Rule New York MSP Market

by Mark Haranas

The New York-based managed services providers both specialize in providing services to financial and investment firms in the state.

Fired DXC EVP Stephen Hilton Fires Back At CEO In $14.3 Million Suit

by O’Ryan Johnson

The federal suit for seven counts of breach of contract, accuses CEO Mike Lawrie of a “bullying,” “toxic” management style, and of terminating subordinates before stock grants would vest.

5 Companies That Came To Win This Week

by Kyle Alspach

For the week ending Feb. 8, CRN takes a look at the companies that brought their 'A' game to the channel.

DXC Plans To Acquire Denmark's EG For Microsoft Dynamics 365 Skills

by Joseph F. Kovar

EG, the latest in a long string of acquisitions by leading global solution provider DXC Technology, will become part of DXC's Eclipse Microsoft Dynamics practice.

Fast Growing IGEL Set To Shake Up Endpoint Market With NVIDIA, AWS Integration And New MSP/SI Program

by Steven Burke

“For the endpoint market, this is the equivalent of putting a man on the moon. This brings NVIDIA which is recognized for its compute power in the AI market together with IGEL for the endpoint OS and management platform. This deal really shows the euphoria we are seeing in the industry for IGEL software.”

5 Companies That Came To Win This Week

by Rick Whiting

For the week ending Dec. 14, CRN takes a look at the companies that brought their 'A' game to the channel.

Managed Services Market: The Three Key Trends Impacting MSPs

by Joseph F. Kovar

Bill Martorelli, an analyst with Forrester Research, told MSPs at the NexGen 2018 conference that shifts to the cloud, automation and outsourcing all will impact their business and that they should find a way to get ahead of the trends.

Finding The Right PSA Tool No Easy Task

by Joseph F. Kovar

There are many factors that go into choosing the right professional service automation tool provider, but in the end any of them will work well with the majority of MSPs.