Managed Services

Envision Technology’s No-Term Contracts Has Customers ‘Thrilled’

by Mark Haranas

‘Clients love it,’ says Karen Penticost, vice president of business development and strategic partnerships for the solution provider. ‘Clients feel like they benefit from the no-term contract from a budget standpoint’.

It's (Nearly) Unanimous: MSPs Say This A Good Time To Be In Business

by Joseph F. Kovar

The annual State of the MSP Report from Datto points to growing opportunities for channel partners to engage with clients.

MSP: Automation And AI Require New Types Of Operations Centers

by Kyle Alspach

WBM Technologies is looking to capitalize on the shift to predictive analytics with its new managed services operation center in Western Canada.

Power Play: The Ultimate Strategic Partnership Power Management Solution

by Aaron Nobil

There is no one-size-fits-all solution to serve every customer, but the right partnership can give you access to the industry’s top vendors. That’s why partners choose Eaton.

Connectwise CEO Defends Security Stance In Wake Of Wipro Breach

by O’Ryan Johnson

‘ConnectWise takes cyber security seriously and we realize that rumored and confirmed security incidents create stress and concern for our partners,’ says ConnectWise CEO Jason Magee. ‘Once we become aware of an issue, we are proactive in taking steps to resolve and/or make our partners aware of the risk.’

HCL's DRYiCE Beefs Up AI, Cloud Offerings For Enterprise Channel Partners

by Joseph F. Kovar

While DRYiCE will be the eventual home for the IBM software business parent company HCL Technologies is acquiring, it is focused more on developing artificial intelligence and native cloud capabilities partners can take to the enterprise market.

Wipro Breach: 5 Things We Don’t Know

by O’Ryan Johnson

Many questions are lingering following a reported multimonth-long attack on IT outsourcing giant Wipro.

The Wipro Breach: Why Managed Service Providers Are At Risk

by Michael Novinson

Solution providers are shoring up their defenses to thwart the alarming rise in foreign-government-sponsored hackers seeking to infiltrate them.

Eaton Power Play: Save Time with Eaton Care

by Aaron Nobil

Discover how Eaton allows its partners to save time and generate more sales with their customers through Eaton Care.

MSPs Must Elevate Customer Conversations In An As-A-Service World

by Donna Goodison

“If you’re able to educate your clients on things in their industry, you’re in,” said ConnectWise Product Marketing Director Brian Troy. “They’re going to look at you as a real partner.”

The 2019 Managed Service Provider 500 Complete Listing

by CRN Staff

CRN's Managed Service Provider 500 list recognizes the top technology providers and consultants in North America whose forward-thinking approach to providing managed services is changing the landscape of the IT channel.

Abacus Acquires Proactive Technologies To Rule New York MSP Market

by Mark Haranas

The New York-based managed services providers both specialize in providing services to financial and investment firms in the state.

Fired DXC EVP Stephen Hilton Fires Back At CEO In $14.3 Million Suit

by O’Ryan Johnson

The federal suit for seven counts of breach of contract, accuses CEO Mike Lawrie of a “bullying,” “toxic” management style, and of terminating subordinates before stock grants would vest.

5 Companies That Came To Win This Week

by Kyle Alspach

For the week ending Feb. 8, CRN takes a look at the companies that brought their 'A' game to the channel.

DXC Plans To Acquire Denmark's EG For Microsoft Dynamics 365 Skills

by Joseph F. Kovar

EG, the latest in a long string of acquisitions by leading global solution provider DXC Technology, will become part of DXC's Eclipse Microsoft Dynamics practice.