Managed Services

5 Companies That Came To Win This Week

by Rick Whiting

For the week ending Dec. 14, CRN takes a look at the companies that brought their 'A' game to the channel.

Managed Services Market: The Three Key Trends Impacting MSPs

by Joseph F. Kovar

Bill Martorelli, an analyst with Forrester Research, told MSPs at the NexGen 2018 conference that shifts to the cloud, automation and outsourcing all will impact their business and that they should find a way to get ahead of the trends.

Finding The Right PSA Tool No Easy Task

by Joseph F. Kovar

There are many factors that go into choosing the right professional service automation tool provider, but in the end any of them will work well with the majority of MSPs.

HP Will Move 'Thousands' Of Managed Print Services Accounts To Partners

by Kyle Alspach

An HP executive tells CRN that the company is “pulling back” from its direct accounts in MPS and re-investing those resources into supporting partners.

Connectwise CEO Bellini On ServiceNow: ‘We’ve Got More Guts’

by O’Ryan Johnson

‘They’re trying to be too many things to too many people,’ ConnectWise CEO Arnie Bellini tells CRN. ‘They’ve got more money than us, but we’ve got more guts.’

‘It Will Rock The ServiceNow World’: Champion Solutions Group Acquires systemiC

by Joseph F. Kovar

Champion, which has moved from a focus on IBM hardware to become a full-fledged cloud services and managed services provider, sees an opportunity to develop new intellectual property for the fast-growing ServiceNow environment.

Systems Integrator Quest Solution Acquires AI Specialist HTS To Create 'Next Level' Supply Chain Solutions

by Mark Haranas

Quest Solution will leverage HTS' AI technology to boost its supply chain management portfolio with additional plans to manufacture new white label products.

5 Companies That Came To Win This Week

by Rick Whiting

For the week ending Oct. 5, CRN takes a look at the companies that brought their 'A' game to the channel.

Midwest Market Blockbuster: Arlington Computer Products Is Merging With Camera Corner Connecting Point

by Steven Burke

The blockbuster deal creates a combined company with small medium business (SMB) to enterprise reach with $160 million in sales, 250 employees and more than 100 years of family ownership heritage.

Kaseya Acquires Spanning Cloud Apps To Add SaaS-based App Data Protection For MSPs

by Joseph F. Kovar

Unlike Unitrends, which Kaseya acquired five months ago to integrate on-premises data protection into its Kaseya IT Complete platform, Spanning is focused on protecting data from cloud-based applications, giving Kaseya a full range of capabilities.

Gartner Analyst: Everyone Needs To Be On The Same Page When Defining A Midsize Enterprise

by Joseph F. Kovar

In a Midsize Enterprise Summit session, Gartner’s Mike Cisek tells CIOs and IT executives that they need to ask vendors exactly what they mean by midsize enterprises when they say they offer products or services to them.

Kaseya Acquires RapidFire Tools To Beef Up IT Assessment, Compliance Capabilities

by Joseph F. Kovar

The acquisition, its second in 2018 following its May acquisition of Unitrends, gives Kaseya the ability to roll a complete suite of security and compliance tools into the Kaseya management platform.

Five Big Bets That Buck Is Making In 2018

by O’Ryan Johnson

Jack Freker wants to triple profits at the former Conduent property. Here is how he plans to do it.

F12.net Acquires Two Firms In Bid To Be Largest MSP For Canadian SMBs

by Joseph F. Kovar

The acquisitions of Apps on Tap and Paradigm Network Solutions help expand F12.net's nationwide MSP footprint, and brings it new capabilities for helping smaller businesses move operations and legacy applications to the cloud.

The Secret To SLED Market Success? Easy Detective Work

by Mark Haranas

"Any [solution provider] who bothers to put together even the scantest amount of information is many steps ahead of a competitor," said SLED analyst Chris Dixon at XChange 2018.