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HacWare CEO: Phishing Is Big Business

C.J. Fairfield

‘We’re in the channel, we’re focused on growing and scaling,’ says Tiffany Ricks, CEO of HacWare. “We’re moving fast. We have to wear multiple hats. But the key thing to remember here is all businesses now are technology businesses. All businesses are vulnerable to phishing and other types of attacks. It’s super important to make sure that you‘re thinking about security training as a part of working and trying to protect the businesses that you support.’

Channel trends today
Channel trends today

What was the idea behind the partnership within Involta?

It actually started from one of our other partners. They were using our cybersecurity platform but they also needed us to support their marketing endeavors. They had us as a vendor and some other vendors supporting them, and Involta was one of them. All of us were trying to create this pod where we were commenting on our partner’s post and we ended up meeting the representatives over at Involta because they saw how we were supporting this one partner. They said, ‘Hey, I saw that you do phishing simulations. It sounds pretty cool what you are doing, we need to offer this for our companies that we‘re supporting on the managed services side.’ It really started from us supporting one of our partners marketing endeavors, met them, showed them what we’re doing and they needed to create an easy way to train all of the small businesses and mid-market companies that they‘re supporting. This was a no-brainer.

 

How does the partnership benefit your partners?

Involta is a data center, so they focus on data storage but they also work with managed security providers who have a data issue where they need their data stored or data needs to be recovered if there is a ransomware breach. They‘re there when there’s what we call a boom in cybersecurity. When something bad happens, they help these partners to recover after the boom. Now let‘s get some training in place to educate these users to prevent it from happening again because oftentimes ransomware attacks happen because of phishing and lack of user education. Now Involta can go back to these partners and say, ‘Hey, I’ve got this tool that’s going to automate the phishing training experience for you and for all of the clients that you‘re going to support. This is something that’s going to make it easy, continuous and it‘s an AI-driven platform. This platform is going to [decrease labor costs by] 40 percent.

 

 
CJ Fairfield

CJ Fairfield is an associate editor at CRN covering solution providers, MSPs and distributors. Prior to joining CRN, she worked at daily newspapers, including The Press of Atlantic City in New Jersey and The Frederick News-Post in Maryland. She can be reached at cfairfield@thechannelcompany.com.

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