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HacWare CEO: Phishing Is Big Business

C.J. Fairfield

‘We’re in the channel, we’re focused on growing and scaling,’ says Tiffany Ricks, CEO of HacWare. “We’re moving fast. We have to wear multiple hats. But the key thing to remember here is all businesses now are technology businesses. All businesses are vulnerable to phishing and other types of attacks. It’s super important to make sure that you‘re thinking about security training as a part of working and trying to protect the businesses that you support.’

 

What’s one emerging cybersecurity trend you're watching right now?

One is on the entire chain. [Hackers] are seeing that they can go after MSPs who have access to all of these businesses. They can target this organization which has a viral effect and get access to all of these different endpoints and all of this data, which could be used for a bigger phish. The other thing is that we see them targeting the providers to these MSPs. We saw when they were targeting Kaseya and that was because this viral effect. They can get access to some part of the supply chain and exploit it to get access to more data.

On the phishing side, I see a lot of the attacks more focused on trying to exploit our basic needs. We’ll see a lot of messages coming in to MSPs that are talking about service interruptions and they’re acting like or impersonating a Kaseya or someone who is providing some sort of service to that MSP. They’ll say they‘re going to cut off that service due to nonpayment. I also see the same thing replicated with regard to MSP’s customers. They’re impersonating the IT department and they‘re trying to say, ‘Due to not paying this invoice we’re going to disconnect your service.’ It’s all about trying to create urgency to get them to get information, like a credit card. So I saw I see a lot of the psychological things in the channel community. It’s a lot of just trying to figure out where they can get in to get access to the masses.

 
CJ Fairfield

CJ Fairfield is an associate editor at CRN covering solution providers, MSPs and distributors. Prior to joining CRN, she worked at daily newspapers, including The Press of Atlantic City in New Jersey and The Frederick News-Post in Maryland. She can be reached at cfairfield@thechannelcompany.com.

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