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Why RPA Is Driving 10X ROI For Clients: CPP’s Pat O’Dell

Steven Burke

CPP Associates Managing Partner Pat O’Dell says his company’s breakthrough robotic process automation solutions are driving as much as a whopping 10 times return on investment for customers.

RPA Solutions Are Making Customers ‘Raving Advocates’ Of CPP Associates

CPP Associates’ ability to deliver as much as 10 times ROI with breakthrough RPA solutions is making customers “raving advocates” of the CRN Solution Provider 500 superstar, said CPP Associates Managing Partner Pat O’Dell.

“That magnitude of 5X or 10X savings we are seeing with RPA is like what customers saw with EMC in the early days, with VMware when you went from 50 servers to 10 servers and with public cloud where ROI at the beginning was astronomical,” said O’Dell in an interview with CRN. “That type of savings is exciting. It moves the needle.”

CPP Associates, Clinton, N.J., No. 411 on the 2022 CRN Solution Provider 500 list, is hiring new talent to build out its RPA practice in wake of the off-the-charts ROI, said O’Dell. He said he was “shocked and excited” to see the quantifiable ROI numbers from projects with customers.

“The only reason I started in this business 35 years ago and still remain in it is to continue to help clients in a way that makes them raving advocates,” said O’Dell. “That is why I do this.”

A large fast-growing services company that CPP is working with is expected to save more than $2 million over a three-year period by automating invoicing, said O’Dell. The RPA solution is allowing the company to meet rising customer demand without hiring as many as six new employees in a tight job market.

An RPA solution that CPP delivered for a large multinational bank, meanwhile, is saving the customer more than $1 million on a $200,000 initial investment, said O’Dell. That RPA solution is saving cost avoidance in errors and even potential fines.

Finally, a global investment bank is looking at saving astronomical sums by reducing the amount of work on deals done by junior investment bankers in a game-changing solution that could automate 80 percent of the work those junior dealmakers were doing and in the process save the customer multiple millions of dollars, said O’Dell.

RPA is a “no-brainer” for CEOs, CIOs and CFOs looking for tighter business-IT alignment, said O’Dell. “I feel that any CFO that gives me 15 minutes to talk about RPA and what we are doing will find it is time well spent,” he said. “We are giving CFOs cost savings, efficiency gains and more options. We are saving them hundreds of thousands of dollars per year and helping them utilize the resources they have more efficiently.”

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